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Immersive Tech
FAQs
Explaining the jargon, debunking myths and helping you get to grips with immersive tech.
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How do we measure the impact or ROI of an immersive solution?At VSS, we build in analytics for tracking usage, engagement, and outcomes. For PodiumXR, this could include interaction counts, session durations, or leads captured during product demonstrations. These metrics help clients quantify return on investment, whether it’s increased training efficiency or improved event engagement.
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Can we use our existing 3D models or CAD files in an XR experience?Yes. VSS routinely works with CAD and 3D design files from engineering and manufacturing teams. We import and optimise them for real-time use in XR experiences. PodiumXR integrates seamlessly with these assets, allowing your real-world products to be experienced in full scale and detail.
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What’s involved in developing an XR experience from start to finish?At VSS, our process includes discovery, planning, 3D asset preparation, application development, testing, and deployment. When using PodiumXR, setup is often faster as we’ve already built the core product display engine, you just bring your models and messaging.
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Can immersive technology really replace in-person meetings or product demos?In many cases, yes. With VSS and our PodiumXR platform, you can deliver consistent, interactive demos anywhere in the world, without shipping costs or travel. These experiences offer high engagement and allow potential clients to explore your products on their own terms.
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How do we get support if something goes wrong with the headset or software?VSS offers full support packages including remote assistance, quick-start guides, and on-site help when needed. PodiumXR includes pre-configured content and an intuitive interface to minimise issues, and we’re always available to troubleshoot.
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How long does it take to develop a custom XR experience from start to finish?With VSS, typical development takes 4–12 weeks depending on complexity. Using PodiumXR significantly reduces development time as we’ve already solved the common challenges of product demonstration in MR.
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What’s involved in running an XR demo at a trade show or event?VSS can handle everything, preloaded headsets, event signage, staff training, and support. PodiumXR is ideal for events because it runs offline, has low setup overhead, and requires minimal user guidance. Just power it up and you're ready to go.
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How easy is it for non-technical staff to use the headsets and applications?Very easy. PodiumXR launches automatically and uses simple gestures or gaze-based interactions. VSS provides briefing documents and minimal training to ensure your team feels confident using the system.
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What happens if we don’t have any 3D assets? Can you still help?Yes. VSS has a team of 3D artists who can create optimised models based on photos, drawings, or specs. Once created, these models can be imported directly into PodiumXR for interactive display.

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